Privacy Policy

Introduction

Welcome to Hyperspace Works. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address when you place an order.
• Payment Information: Credit card information is processed securely through Stripe. We do not store your full credit card details.
• Account Information: Email and password if you create an account (passwords are securely hashed).
• Waitlist Information: Email address if you sign up for product launch notifications.
• Usage Data: IP address, browser type, pages visited, and interaction data for analytics purposes.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Notify you when waitlisted products become available
• Provide customer support
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

Data Sharing

We do not sell your personal information. We share your data only with:

• Payment Processors: Stripe for secure payment processing
• Shipping Partners: Shipping carriers to deliver your orders
• Email Service: Resend for sending transactional emails
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption for data transmission
• Secure password hashing with bcrypt
• CSRF protection on sensitive operations
• Rate limiting to prevent abuse
• Regular security audits

Cookies

We use essential cookies to maintain your session and shopping cart. We also use analytics cookies to understand how visitors use our site. You can disable non-essential cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Withdraw consent at any time
• Unsubscribe from marketing emails

To exercise these rights, please contact us at info@hyperspaceworks.com

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for 7 years for tax and accounting purposes.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: